Privacy Policy

Privacy Policy

At SPO Business Consultants, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.spoconsultancy.co.uk) or engage with our services.

1. Who We Are

SPO business consultants Ltd

We support SME owners and directors with expert fractional consultancy, offering strategic, operational, and financial support tailored to your business.

2. What Information We Collect

We may collect and process the following types of personal data:

• Contact information – such as your name, email address,      phone number, and business name
• Communication history – including emails, messages, and      meeting notes
• Website usage data – such as IP address, browser type,      pages visited, and time spent on the site
• Marketing preferences – if you opt-in to newsletters or      downloads

We do not knowingly collect any sensitive personal information or data from individuals under 18.

3. How We Use Your Information

We use your data to:

• Respond to your enquiries or requests
• Deliver our consultancy services effectively
• Improve your experience on our website
• Send you updates, insights, or marketing (only if      you’ve opted in)
• Comply with legal obligations

We will never sell or rent your personal information to third parties.

4. Legal Basis for Processing

Under GDPR, we process your data using one or more of the following legal bases:

• Contractual obligation – when providing you with      services
• Consent – when you opt into marketing communications
• Legitimate interest – for running and improving our      business
• Legal compliance – when required by law

5. How We Store and Protect Your Data

Your data is stored securely using trusted third-party systems (e.g. email platforms, CRM, cloud storage) with appropriate technical and organisational measures in place.

We regularly review data retention, and will only keep your information for as long as necessary for our business or legal obligations.

6. Sharing Your Data

We may share your data with:

• Trusted service providers (e.g. IT, email, CRM      platforms) who process data on our behalf
• Legal or regulatory authorities if required by law

All third-party providers are GDPR-compliant and only process data under our instruction.

7. Your Rights

You have the right to:

• Access your personal data
• Correct any inaccuracies
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent (for marketing)
• Lodge a complaint with the ICO (www.ico.org.uk)

To exercise any of these rights, contact us

8. Cookies

Our website uses cookies to provide a better user experience. You can adjust your cookie settings in your browser or opt out of non-essential cookies.

9. Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this policy or your personal data, please contact us.